Introduction
Auranetics ("Auranetics," "we," "us," or "our") is a software and app development company based in Pawtucket, Rhode Island, USA. This Privacy Policy explains how we collect, use, and protect information when you visit auranetics.com, contact us, create an account, subscribe to one of our plans, or interact with any of our demo applications hosted on auranetics.com subdomains.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.
Information We Collect
We may collect the following types of information:
- Contact information (name, email address, phone number) submitted through our contact form or when requesting a consultation
- Account information (name, email, password) when you create an account or log in to auranetics.com
- Business information you provide about your project or company when requesting a quote or custom development
- Payment and billing information processed securely through Stripe when you subscribe to one of our plans (Auranetics does not store full card numbers on its own servers)
- Device and usage data (browser type, pages visited, general location) collected automatically for analytics and site performance
- Information you submit while exploring our demo applications, which is used solely to showcase app functionality and is treated as demo data, not live customer data
How We Use Your Information
We use the information collected to operate and improve our website and services:
- To respond to inquiries submitted through our contact form
- To create and manage your Auranetics account
- To process subscription payments and manage billing through Stripe
- To provide, maintain, and improve our demo applications and website
- To send service updates, billing notifications, or respond to support requests
- To comply with legal obligations where applicable
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Sharing & Third-Party Services
We do not transfer your personal data to third parties except in the following limited circumstances:
- Payment processing: Stripe, to securely process subscription payments. Stripe's own privacy policy governs how it handles payment data
- Contact form submissions: Formspree, to deliver messages sent through our contact form to our team
- Service providers: Trusted partners who assist in operating our website (e.g., hosting, analytics) under confidentiality agreements
- Legal requirements: When required by law, court order, or governmental authority
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with prior notice
Our website also links out to demo applications hosted on separate subdomains (e.g., hotel.auranetics.com, taxi.auranetics.com) built to showcase our work. Each demo may collect data separately as described within that demo, solely for demonstration purposes.
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encrypted data transmission using HTTPS/TLS protocols
- Secure server infrastructure with access controls
- Payment data handled directly by Stripe's PCI-compliant infrastructure, never stored on our servers
- Regular security reviews and updates
While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Cookies & Tracking
auranetics.com may use cookies and similar tracking technologies to keep you signed in, remember your language preference, and understand how visitors interact with our site for analytics purposes.
You may configure your browser settings to refuse cookies; however, doing so may affect certain features of the site, such as staying logged in.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to correct inaccurate or incomplete data
- The right to request deletion of your personal data
- The right to object to or restrict certain processing activities
- The right to data portability where applicable
- The right to cancel your subscription at any time through your account or by contacting us
To exercise any of these rights, please contact us at the email below.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
International Users
Auranetics is operated from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes by updating the date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions about your privacy?
We're happy to help. Reach out to our team and we'll respond within 48 hours.
โ support@auranetics.com